In a major data breach, Bassett Furniture customers had their personal information exposed over two years. The incident happened between July 2021 and September 2023 due to weak security on Bassett’s old online store. Hackers were able to steal sensitive customer data like names, addresses, and financial details.
Though Bassett Furniture denies it did anything wrong, the company has agreed to a class action settlement. This means that affected customers can now claim financial compensation or free credit protection services. The goal of the settlement is to help people recover from any fraud or identity theft they might have faced because of the data leak.
If you received a letter saying your information was part of this breach, you can file a claim to get benefits. There’s a deadline, so it’s important to act quickly. Even if you didn’t lose money, you can still get free credit monitoring for two years to protect your identity going forward.
What Caused the Data Breach?
Bassett Furniture’s former e-commerce system was accessed by hackers over a long period. The unauthorized users stole customer information such as:
- Full names
- Billing and home addresses
- Credit or bank account details
- Other personal data
People who were affected were sent official letters to inform them about the data exposure. The lawsuit against Bassett claims that the company could have avoided this if they had used stronger online security.
Settlement Plan: What Is Being Offered?
To resolve the legal case, Bassett Furniture agreed to give two types of support to customers:
- Cash compensation for money lost.
- Free credit monitoring for two years
These benefits are only available if you send in a valid claim form by the deadline.
How Much Money Can You Get?
If you had financial losses due to the breach, you might get money back under two categories:
Ordinary Losses (up to $2,000):
Covers small costs like:
- Bank or credit card fees
- Lost time (up to 10 hours at $30/hour)
- Costs for fixing your credit or identity
- Charges from professional services
Extraordinary Losses (up to $10,000):
Covers more serious problems like:
- Stolen money not refunded
- Major credit damage
- Identity theft-related expenses
You must show proof, like receipts or bank statements, to receive reimbursement.
Free Credit Protection for Everyone Affected
If your data was exposed, you can get two years of credit monitoring through IDX. This service helps track your credit activity and notifies you if something unusual happens. It includes:
- Identity theft warnings
- Dark web scans for your info
- Help with fixing fraud problems
- Regular credit reports
Even if you didn’t lose money, signing up for this service can help you stay protected.
Who Can Apply for Settlement Benefits?
You can file a claim if:
- You got a data breach letter from Bassett Furniture
- Your data was exposed between July 2021 and September 2023
- You submit your claim form by 2025
If you didn’t get a letter, you’re likely not part of the settlement group.
Steps to Submit a Claim
It’s simple to apply for your benefits. Just follow these steps:
- Fill out the claim form with your contact info and any financial losses
- Gather proof like bank records, receipts, or fraud reports.
- Send the form online or by mail.
Lawsuit and Contact Details
The lawsuit is named Myers v. Bassett Furniture Industries Inc.
It was filed in the U.S. District Court for the Western District of Virginia under case number 4:23-cv-00026-TTC.
If you need help, contact the settlement team:
- Email: info@BassettDataBreach.com
- Phone: 877-515-4051